📰 Full Story
Canada’s auditor general has warned that limited progress clearing a backlog of Phoenix pay transactions risks carrying existing errors into the federal government’s new payroll system, Dayforce.
A performance audit tabled March 23–24, 2026 found more than 233,000 outstanding pay transactions affecting at least 133,000 employees as of Sept. 30, 2025.
The government has moved up its migration timetable—targeting full adoption by March 31, 2031 and first waves of departments, including Shared Services Canada, the Canadian Nuclear Safety Commission and Public Services and Procurement Canada, beginning in 2027—which the auditor said reduces time to resolve legacy cases.
Public Services and Procurement Canada (PSPC) has estimated the replacement will cost more than C$4.2 billion, a figure the auditor called “rough” and likely to rise; PSPC has already spent about C$280 million from 2018–23 and has roughly C$566 million budgeted through 2027.
The report also warned that slow progress by the Treasury Board Secretariat in simplifying pay rules has forced customizations to Dayforce, at an estimated additional cost of roughly C$4 million a year.
The audit included three recommendations; departments agreed to implement them to better measure costs, manage backlog risks and improve reporting.








💬 Commentary