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Thousands of customers of Lloyds Banking Group — including Lloyds Bank, Halifax and Bank of Scotland — experienced widespread problems accessing mobile and online banking on 3 June 2026.
Users began reporting issues on outage tracker Downdetector from about 11:15 BST, with reports peaking at several thousand and many customers seeing 503 server errors in apps and on websites.
The interruptions left some unable to make payments or view accounts; reports were concentrated in major UK cities including London, Cardiff, Belfast, Manchester and Birmingham.
Lloyds acknowledged the fault on social media, apologised and said engineers were working to restore services; later statements indicated services were back up for most customers.
The outage affected services that share common Lloyds Banking Group infrastructure (including MBNA and Scottish Widows in some reports). The incident follows a separate March IT glitch that exposed data to other customers and may intensify scrutiny of the group’s digital resilience and customer protections.







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